- Collaborated with Academic Advising to create an inclusive environment for open discussions about course rigor, prerequisites, and effective strategies for balancing academic workloads
- Initiated innovative outreach methods that led to enhanced program visibility and increased engagement

- Led orientation for new employees in serving, hosting, bussing, and running meals
- Created welcoming environment by establishing rapport with customers
- Developed exceptional team building skills by resolving interpersonal tensions with colleagues

- Trained new hires on expediting orders, serving etiquette, and beverage preparation
- Proficient in solving customer issues and providing excellent service
- Excelled and adapted as needed in a high-volume, fast-paced work environment