Type 'lpq -Plw[printernumber]'. This will often display an error message such as "Out of paper" or "Paper jam". If one of these errors has occurred, correct it (put more paper in the printer or open it and clear the jam if the printer is not physically locked). If that doesn't fix the problem, or if no such problem is displayed, restart the printer daemon with the command /lusr/etc/restart_lw -Plw[printernumber] and see if that fixes it. If the printer seems to be hanging on a specific large job, try cancelling that job and restarting the printer daemon. If none of these steps clears the problem, contact firstname.lastname@example.org and describe the problems and the steps you've taken.